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Parent Concerns

Any time a parent has a concern, Sanger ISD recommends the following informal steps:

 

1st Step:

The District and School Board encourage parents and students to discuss any concerns or complaints through an informal conference with the appropriate staff member where (subject, organization, or grade level) and with whom (teacher, coach, counselor, etc.) the concern first begins. Parents and teachers should work together to resolve the concerns. It is important that all parties be open to hearing all sides and come up with a resolution that is best for the student within the district policy. Please contact the main office as soon as possible to allow an early resolution. 

 

2nd Step:

If an issue can't be resolved with the person where the problem resides, the next step is to go to the immediate supervisor. Sometimes an administrator can help facilitate a resolution.

 

3rd Step:

If an issue cannot be resolved at the campus level, district staff will always be willing to consult. Staff members will work toward an allowable resolution within School Board Policy and Educational Law.

 

When problems cannot be resolved through informal conferences, Sanger ISD has a formal process that a parent may follow. Please see FNG (LEGAL) & (LOCAL) Board Policy. Below is a document that can be completed if a decision is made to file a grievance.

Level 1 Complaint Form-ENG

Level 1 Complaint Form-SPAN