Student Services » Parent Concerns

Parent Concerns

Any time a parent has a concern, Sanger ISD recommends the following informal steps:
 
1st Step:
Go directly to the person (staff member) with whom the concern originated to allow him/her the opportunity to address the problem and solve the issue. During this time, it is important that all parties be opened to hearing all sides and come up with a resolution that is best for the student within the district policy.
 
2nd Step:
If an issue can't be resolved with the person where the problem resides, the next step is to go to the immediate supervisor. Sometimes an administrator can help facilitate a resolution.
 
3rd Step:
If an issue cannot be resolved at the campus level, district staff will always be willing to consult. 
 
When problems cannot be resolved through informal conferences, Sanger ISD has a formal process that a parent may follow. Please see FNG (LEGAL) & (LOCAL) Board Policy. Below is a document that can be completed if a decision is made to file a grievance.